Positive Perceptions Held by Support Staff in Community Mental Retardation Services

Existing research on support staff has been focused on variables associated with stress. However, there has been little attention to the possibility that staff may also experience a number of positive outcomes or perceptions. In the present study, 101 support staff working with adults who had mental retardation completed measures of burnout and mental health and a new measure: the Staff Positive Contributions Questionnaire (SPCQ). A range of positive perceptions of their work was endorsed by participants, demonstrating that such perceptions do exist and require theoretical explanation. The SPCQ had promising internal consistency, test-retest reliability, and construct validity. Thus, further research with this instrument is warranted.