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Mobilising new frontiers in digital transformation research: A problematization review

  • Amir Ashrafi*
  • , Panos Constantinides
  • , Nikolay Mehandjiev
  • , Jason Bennett Thatcher
  • *Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

Abstract

In this paper, we mobilise new frontiers in digital transformation (DT) research by deconstructing the literature's underlying assumptions and analysing their correspondence with current theory. To do so, we conduct a problematization review across the fields of IS, strategy and entrepreneurship, organisation theory and management studies, to capture the multidimensionality of DT research. Unlike systematic literature reviews commonly found in DT research, a problematization review critically questions how theoretical contributions have been constructed in past research to develop novel theoretical questions. Our findings offer three contributions. First, we uncover five research trajectories, each with its own in-house assumptions about the nature of digital technologies and how organisations, groups and individuals interact with those technologies and the data they generate. Second, we show how individual studies within the identified research trajectories position themselves against prior research, pointing at six distinct processes of constructing theoretical contributions. Finally, we mobilise new frontiers of research by questioning DT research field assumptions that cut across the five research trajectories. We conclude by discussing the theoretical implications of our problematization review for further DT research.

Original languageEnglish
Pages (from-to)97-139
Number of pages43
JournalInformation Systems Journal
Volume35
Issue number1
Early online date13 May 2024
DOIs
Publication statusPublished - Jan 2025

Bibliographical note

Copyright:
© 2024 The Authors. Information Systems Journal published by John Wiley & Sons Ltd.

Keywords

  • digital transformation (DT)
  • DT frontiers
  • DT research trajectories
  • field assumptions
  • problematization review

ASJC Scopus subject areas

  • Software
  • Information Systems
  • Computer Networks and Communications

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