TY - JOUR
T1 - Measuring staff support in services for people with intellectual disability: the Staff Support and Satisfaction Questionnaire, Version 2
AU - Harris, P
AU - Rose, John
PY - 2002/2/1
Y1 - 2002/2/1
N2 - Social support is an important determinant of well-being, including the stress experienced within the work setting. The present paper reports on the development of the Staff Support and Satisfaction Questionnaire (3SQ), from a previously published measure: the Staff Support Questionnaire. The 3SQ was piloted with 21 health professionals and examined for evidence of test-retest reliability with 24 staff. Data on internal reliability were collected on three occasions from a total sample Of 177 staff. The validity of the 3SQ was examined in four studies with a total of 238 staff by testing it against validated measures of psychological well-being. The data showed that the total scale had a high level of test-retest reliability (r(s) = 0.82, P <0.001) and consistently high internal reliability. Three out of the four validity studies showed statistically significant inverse relationships between the total scale and measures of psychological well-being. The weakest link was the `Supportive People' subscale. The reliability and validity studies suggest that the psychometric properties of the 3SQ are generally robust, except for the `Supportive People' subscale, which should be interpreted with caution.
AB - Social support is an important determinant of well-being, including the stress experienced within the work setting. The present paper reports on the development of the Staff Support and Satisfaction Questionnaire (3SQ), from a previously published measure: the Staff Support Questionnaire. The 3SQ was piloted with 21 health professionals and examined for evidence of test-retest reliability with 24 staff. Data on internal reliability were collected on three occasions from a total sample Of 177 staff. The validity of the 3SQ was examined in four studies with a total of 238 staff by testing it against validated measures of psychological well-being. The data showed that the total scale had a high level of test-retest reliability (r(s) = 0.82, P <0.001) and consistently high internal reliability. Three out of the four validity studies showed statistically significant inverse relationships between the total scale and measures of psychological well-being. The weakest link was the `Supportive People' subscale. The reliability and validity studies suggest that the psychometric properties of the 3SQ are generally robust, except for the `Supportive People' subscale, which should be interpreted with caution.
KW - work
KW - support
KW - satisfaction
KW - stress
UR - http://www.scopus.com/inward/record.url?scp=0036174625&partnerID=8YFLogxK
U2 - 10.1046/j.1365-2788.2002.00377.x
DO - 10.1046/j.1365-2788.2002.00377.x
M3 - Article
C2 - 11869386
SN - 1365-2788
VL - 46
SP - 151
EP - 157
JO - Journal of Intellectual Disability Research
JF - Journal of Intellectual Disability Research
IS - 2
ER -