TY - JOUR
T1 - Many hands lighter work? deciphering the relationship between adverse working conditions and organization citizenship behaviours in small and medium‐sized enterprises during a severe economic crisis
AU - Psychogios, Alexandros
AU - Nyfoudi, Margarita
AU - Theodorakopoulos, Nicholas
AU - Szamosi, Leslie Thomas
AU - Prouska, Rea
PY - 2019/7
Y1 - 2019/7
N2 - What is the relationship between Adverse Working Conditions (AWCs) and employees’ Organizational Citizenship Behavior (OCB) in small and medium-sized enterprises (SMEs) operating under a severe economic crisis?” To address this question, a survey of 312 frontline workers was undertaken in 62 Greek SMEs - an instrumental setting where the current deterioration of working conditions is acute. Our contribution is twofold. First, we develop and test a scale for measuring AWCs. Second we decipher the extent to which such conditions relate to organizational and individual aspects of OCB, considering job satisfaction’s mediating role. Through this research we extend the OCB literature within the context of SMEs operating under severe economic crisis and highlight the implications for managing human resources in SMEs, a sector conspicuous for its socio-economic significance and its vulnerability during economic downturns.
AB - What is the relationship between Adverse Working Conditions (AWCs) and employees’ Organizational Citizenship Behavior (OCB) in small and medium-sized enterprises (SMEs) operating under a severe economic crisis?” To address this question, a survey of 312 frontline workers was undertaken in 62 Greek SMEs - an instrumental setting where the current deterioration of working conditions is acute. Our contribution is twofold. First, we develop and test a scale for measuring AWCs. Second we decipher the extent to which such conditions relate to organizational and individual aspects of OCB, considering job satisfaction’s mediating role. Through this research we extend the OCB literature within the context of SMEs operating under severe economic crisis and highlight the implications for managing human resources in SMEs, a sector conspicuous for its socio-economic significance and its vulnerability during economic downturns.
KW - Adverse Working Conditions
KW - Economic Crisis
KW - SMEs
KW - Organizational Citizenship Behavior
KW - Job Satisfaction
U2 - 10.1111/1467-8551.12245
DO - 10.1111/1467-8551.12245
M3 - Article
SN - 1045-3172
VL - 30
SP - 519
EP - 537
JO - British Journal of Management
JF - British Journal of Management
IS - 3
ER -