Linking employee and customer misbehaviour: The moderating role of past misdemeanours

Kate L. Daunt, Lloyd C. Harris

Research output: Contribution to journal › Article › peer-review

31 Citations (Scopus)

Original language	English
Pages (from-to)	221-244
Journal	Journal of Marketing Management
Volume	30
Issue number	3-4
DOIs	https://doi.org/10.1080/0267257X.2013.812977
Publication status	Published - 3 Mar 2014

Access to Document

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AU - Harris, Lloyd C.

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