Abstract
The article describes and analyses the negotiation process between a Swedish supplier and an African customer. Although the literature on international business negotiations is very poor, it is reviewed; a model for international business negotiations is developed and then utilised to describe and analyse a case-study. The factors influencing the negotiation process are identified and conclusions are drawn; the process took a very long time, more than two years, and a number of unexpected issues caused interference in the process. The differences in cultural background and the atmosphere between the parties strongly affected their chances of reaching a mutually satisfactory agreement.
| Original language | English |
|---|---|
| Pages (from-to) | 74-89 |
| Number of pages | 16 |
| Journal | The Service Industries Journal |
| Volume | 6 |
| Issue number | 1 |
| DOIs | |
| Publication status | Published - Mar 1986 |
ASJC Scopus subject areas
- Strategy and Management
- Management of Technology and Innovation
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