@conference{51210b5eb94b44f386aef71e394c020d,
title = "Interacting contributions of different departments to brand success",
keywords = "Brand, Customer services, Services, Marketing, HR",
author = "\{de Chernatony\}, Leslie and \{Cottam (nee Drury)\}, S",
year = "2009",
month = mar,
day = "1",
doi = "10.1016/j.jbusres.2007.12.005",
language = "English",
pages = "297--304",
note = "Spring International Conference on Brand Management 2007, 2007. Birmingham, England ; Conference date: 01-03-2009",
}