TY - JOUR
T1 - Improvement Boards: Building capability for public service improvement through peer support
AU - Yapp, Carol
AU - Skelcher, Christopher
PY - 2007/9/1
Y1 - 2007/9/1
N2 - Improvement boards offer a new approach to supporting stronger performance by public service organizations, and especially those facing significant issues of change. They involve formalized peer challenge and support by senior politicians and managers from other agencies. The authors document early experiences with improvement boards in local government and draw conclusions for policy and practice. Improvement boards will have the most impact where the organization's leadership already has some understanding of the performance improvement task, and is able to position the board as part of a wider strategy for change.
AB - Improvement boards offer a new approach to supporting stronger performance by public service organizations, and especially those facing significant issues of change. They involve formalized peer challenge and support by senior politicians and managers from other agencies. The authors document early experiences with improvement boards in local government and draw conclusions for policy and practice. Improvement boards will have the most impact where the organization's leadership already has some understanding of the performance improvement task, and is able to position the board as part of a wider strategy for change.
U2 - 10.1111/j.1467-9302.2007.00596.x
DO - 10.1111/j.1467-9302.2007.00596.x
M3 - Article
SN - 0954-0962
VL - 27
SP - 285
EP - 292
JO - Public Money & Management
JF - Public Money & Management
IS - 4
ER -