Identifying and sustaining services brands' values

Leslie de Chernatony, Susan Cottam, S Segal-Horn

    Research output: Contribution to journalArticle

    48 Citations (Scopus)
    Original languageEnglish
    Pages (from-to)73-93
    Number of pages21
    JournalJournal of Marketing Communications
    Volume10
    Issue number2
    DOIs
    Publication statusPublished - 1 Jan 2004

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