Humans, servants and agents: Human factors of intelligent domestic products

C. Baber*

*Corresponding author for this work

Research output: Contribution to journalConference articlepeer-review

1 Citation (Scopus)

Abstract

Some key human factors issues in the development of intelligent domestic products are discussed. Issues of automation skill as well as allocation of functions and their influence on the usability of domestic products are presented with a four level classification of these products which are: manual, servants, agents and symbiotic. Each level has different requirements for human factors. The primary issue is the communication of information between user and product, and the users' mental model of the product. The design of the interface, coupled with the users' knowledge of the product, preferably beyond the level required for manual operation, has a great influence on the ease with which the product will be used.

Original languageEnglish
JournalIEE Colloquium (Digest)
Issue number212
DOIs
Publication statusPublished - 1996
EventProceedings of the 1996 IEE Colloquium on Artificial Intelligence in Consumer and Domestic Products - London, UK
Duration: 22 Oct 199622 Oct 1996

ASJC Scopus subject areas

  • General Engineering
  • Electrical and Electronic Engineering

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