Four different types of client attitudes towards purchasing spectacles in optometric practice

Fiona Fylan; Elizabeth A Grunfeld; Andrew Turvey; Jacques Desallais

doi:10.1111/j.1369-7625.2004.00309.x

Four different types of client attitudes towards purchasing spectacles in optometric practice

Fiona Fylan, Elizabeth A Grunfeld, Andrew Turvey, Jacques Desallais

Psychology

Research output: Contribution to journal › Article › peer-review

8 Citations (Scopus)

Abstract

Unmet expectations are a major cause of client dissatisfaction, yet very little is known about the expectations and health values that clients in optometry practice hold about having an eye examination and purchasing spectacles. This study identified different attitudes and behaviours held by presbyope clients in optometric practices.

Original language	English
Pages (from-to)	18-25
Number of pages	8
Journal	Health Expectations
Volume	8
Issue number	1
DOIs	https://doi.org/10.1111/j.1369-7625.2004.00309.x
Publication status	Published - 2005

Access to Document

10.1111/j.1369-7625.2004.00309.x

Cite this

@article{848f904451d7459693a4ab44d8b7fd5b,

title = "Four different types of client attitudes towards purchasing spectacles in optometric practice",

abstract = "Unmet expectations are a major cause of client dissatisfaction, yet very little is known about the expectations and health values that clients in optometry practice hold about having an eye examination and purchasing spectacles. This study identified different attitudes and behaviours held by presbyope clients in optometric practices.",

author = "Fiona Fylan and Grunfeld, {Elizabeth A} and Andrew Turvey and Jacques Desallais",

year = "2005",

doi = "10.1111/j.1369-7625.2004.00309.x",

language = "English",

volume = "8",

pages = "18--25",

journal = "Health Expectations",

issn = "1369-6513",

publisher = "Wiley",

number = "1",

}

TY - JOUR

T1 - Four different types of client attitudes towards purchasing spectacles in optometric practice

AU - Fylan, Fiona

AU - Grunfeld, Elizabeth A

AU - Turvey, Andrew

AU - Desallais, Jacques

PY - 2005

Y1 - 2005

N2 - Unmet expectations are a major cause of client dissatisfaction, yet very little is known about the expectations and health values that clients in optometry practice hold about having an eye examination and purchasing spectacles. This study identified different attitudes and behaviours held by presbyope clients in optometric practices.

AB - Unmet expectations are a major cause of client dissatisfaction, yet very little is known about the expectations and health values that clients in optometry practice hold about having an eye examination and purchasing spectacles. This study identified different attitudes and behaviours held by presbyope clients in optometric practices.

U2 - 10.1111/j.1369-7625.2004.00309.x

DO - 10.1111/j.1369-7625.2004.00309.x

M3 - Article

C2 - 15713167

SN - 1369-6513

VL - 8

SP - 18

EP - 25

JO - Health Expectations

JF - Health Expectations

IS - 1

ER -

Four different types of client attitudes towards purchasing spectacles in optometric practice

Abstract

Access to Document

Fingerprint

Cite this