Facilitating learning using the Service Template Extended Process (STEP) within a Process Consultation framework

Mark Saunders; Paul Tosey; christine williams; Clare Jones

Facilitating learning using the Service Template Extended Process (STEP) within a Process Consultation framework

Mark Saunders, Paul Tosey, christine williams, Clare Jones

Research output: Chapter in Book/Report/Conference proceeding › Chapter

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Abstract

In this chapter we consider the use and practical value of STEP, the Service Template Extended Process, to support applied HRD research in collaboration with practitioners. Used through a process consultation framework, STEP can surface values and underlying assumptions, thereby enabling both single and double-loop learning (Saunders and Williams, 2001).

Original language	English
Title of host publication	Handbook of Research Methods on HRD
Editors	Mark Saunders, Paul Tosey
Place of Publication	Cheltenham
Publisher	Edward Elgar, Cheltenham
Pages	168-183
Number of pages	16
ISBN (Print)	978-1-78100-923-9
Publication status	Published - 2015

Cite this

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title = "Facilitating learning using the Service Template Extended Process (STEP) within a Process Consultation framework",

abstract = "In this chapter we consider the use and practical value of STEP, the Service Template Extended Process, to support applied HRD research in collaboration with practitioners. Used through a process consultation framework, STEP can surface values and underlying assumptions, thereby enabling both single and double-loop learning (Saunders and Williams, 2001). ",

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Facilitating learning using the Service Template Extended Process (STEP) within a Process Consultation framework. / Saunders, Mark; Tosey, Paul; williams, christine et al.
Handbook of Research Methods on HRD. ed. / Mark Saunders; Paul Tosey. Cheltenham: Edward Elgar, Cheltenham, 2015. p. 168-183.

Research output: Chapter in Book/Report/Conference proceeding › Chapter

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AU - williams, christine

AU - Jones, Clare

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AB - In this chapter we consider the use and practical value of STEP, the Service Template Extended Process, to support applied HRD research in collaboration with practitioners. Used through a process consultation framework, STEP can surface values and underlying assumptions, thereby enabling both single and double-loop learning (Saunders and Williams, 2001).

M3 - Chapter

SN - 978-1-78100-923-9

SP - 168

EP - 183

BT - Handbook of Research Methods on HRD

A2 - Saunders, Mark

A2 - Tosey, Paul

PB - Edward Elgar, Cheltenham

CY - Cheltenham

ER -

Facilitating learning using the Service Template Extended Process (STEP) within a Process Consultation framework

Abstract

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