External and internal accountability of financial services suppliers: current paradoxes in managing expectations and experience

Research output: Contribution to journal › Article

14 Citations (Scopus)

Original language	English
Pages (from-to)	133-147
Number of pages	15
Journal	Journal of Strategic Marketing
Volume	13
DOIs	https://doi.org/10.1080/09652540500083008
Publication status	Published - 1 Jun 2005

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title = "External and internal accountability of financial services suppliers: current paradoxes in managing expectations and experience",

author = "Deirdre O'Loughlin and Isabelle Szmigin",

year = "2005",

month = jun,

day = "1",

doi = "10.1080/09652540500083008",

language = "English",

volume = "13",

pages = "133--147",

journal = "Journal of Strategic Marketing",

issn = "1466-4488",

publisher = "Taylor \& Francis",

}

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T1 - External and internal accountability of financial services suppliers: current paradoxes in managing expectations and experience

AU - O'Loughlin, Deirdre

AU - Szmigin, Isabelle

PY - 2005/6/1

Y1 - 2005/6/1

U2 - 10.1080/09652540500083008

DO - 10.1080/09652540500083008

M3 - Article

SN - 1466-4488

VL - 13

SP - 133

EP - 147

JO - Journal of Strategic Marketing

JF - Journal of Strategic Marketing

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