External and internal accountability of financial services suppliers: current paradoxes in managing expectations and experience

Deirdre O'Loughlin, Isabelle Szmigin

Research output: Contribution to journal › Article

14 Citations (Scopus)

Original language	English
Pages (from-to)	133-147
Number of pages	15
Journal	Journal of Strategic Marketing
Volume	13
DOIs	https://doi.org/10.1080/09652540500083008
Publication status	Published - 1 Jun 2005

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