Exploiting Technologies to Improve the Module Evaluation Questionnaire (MEQ) Feedback-Loop

Benjamin Costello, Nicola Taylor

Research output: Contribution to conference (unpublished)Posterpeer-review


NSS data demonstrates a clear gap in perceived responsiveness to feedback (NSS, 2018) – only 59% of respondents agreed feedback provided via the current system of MEQs had been acted on.

AWAS has successfully created and implemented a bespoke, multi-stage, online system that enables students to leave meaningful feedback on the support they receive. Benefits include the opportunity to:
• create a corpus of student comments for enhanced quantitative and qualitative data analysis;
• provide students with a copy for their records of their concerns, topics covered in the tutorial, and their feedback, thereby enabling the longitudinal reflection and development that aligns with the recent introduction of PebblePad portfolios;
• overtly respond to feedback by announcing and implementing changes and sharing best practice across the team.

We highlight the potential for this system to close the MEQ feedback-loop and change perceptions of how feedback has been acted upon when completing the NSS.
Original languageEnglish
Publication statusPublished - 20 Jun 2019
EventHEFi Conference 2019 - University of Birmingham, Birmingham, United Kingdom
Duration: 20 Jun 201921 Jun 2019


ConferenceHEFi Conference 2019
Abbreviated titleHEFi19
Country/TerritoryUnited Kingdom


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