Ethical Dimensions of Human-Robot Interactions in the Care of Older People: Insights from 21 Focus Groups Convened in UK, France and the Netherlands

Heather Draper; Tom Sorell; Sandra Bedaf; Dag Sverre Syrdal; Carolina Gutierrez-Ruiz; Alexandre Duclos; Farshid Amirabdollahian

doi:10.1007/978-3-319-11973-1_14

Ethical Dimensions of Human-Robot Interactions in the Care of Older People: Insights from 21 Focus Groups Convened in UK, France and the Netherlands

Heather Draper, Tom Sorell, Sandra Bedaf, Dag Sverre Syrdal, Carolina Gutierrez-Ruiz, Alexandre Duclos, Farshid Amirabdollahian

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

15 Citations (Scopus)

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Abstract

We briefly report the method and four findings of a large-scale qualitative study of potential users’ views on the ethical values that should govern the design and programming of social robots for older people. 21 focus groups were convened in the UK, France and the Netherlands. We present and briefly discuss our data on: 1) the contrasting attitudes of older people and formal and informal carers about how well technology might be received by older users; 2) views about healthcare professionals, informal and formal carers having access to private information about householders that has been collected by the robot; 3) the belief that robots could not, as well as should not, replace human contact because persuasion is regarded a uniquely human skill; and 4) differing perceptions of the role of the robot and how this was used to justify ethical opinions on robot behavior.

Original language	English
Title of host publication	Social Robotics
Subtitle of host publication	6th International Conference, ICSR 2014, Sydney, NSW, Australia, October 27-29, 2014. Proceedings
Publisher	Springer
Pages	135-145
Number of pages	11
Volume	8755
ISBN (Electronic)	978-3-319-11973-1
ISBN (Print)	978-3-319-11972-4
DOIs	https://doi.org/10.1007/978-3-319-11973-1_14
Publication status	Published - 2014

Publication series

Name	Lecture Notes in Computer Science
Publisher	Springer
Volume	8755
ISSN (Print)	0302-9743

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

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10.1007/978-3-319-11973-1_14

Draper_et_al_Ethical_Dimensions_Human-Robot_Interaction_2014
The final publication is available at Springer via http://dx.doi.org/10.1007/978-3-319-11973-1_14 Checked October 2015
Accepted author manuscript, 441 KBLicence: None: All rights reserved

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Draper, H., Sorell, T., Bedaf, S., Sverre Syrdal, D., Gutierrez-Ruiz, C., Duclos, A., & Amirabdollahian, F. (2014). Ethical Dimensions of Human-Robot Interactions in the Care of Older People: Insights from 21 Focus Groups Convened in UK, France and the Netherlands. In Social Robotics: 6th International Conference, ICSR 2014, Sydney, NSW, Australia, October 27-29, 2014. Proceedings (Vol. 8755, pp. 135-145). (Lecture Notes in Computer Science; Vol. 8755). Springer. https://doi.org/10.1007/978-3-319-11973-1_14

Draper, Heather ; Sorell, Tom ; Bedaf, Sandra et al. / Ethical Dimensions of Human-Robot Interactions in the Care of Older People: Insights from 21 Focus Groups Convened in UK, France and the Netherlands. Social Robotics: 6th International Conference, ICSR 2014, Sydney, NSW, Australia, October 27-29, 2014. Proceedings. Vol. 8755 Springer, 2014. pp. 135-145 (Lecture Notes in Computer Science).

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title = "Ethical Dimensions of Human-Robot Interactions in the Care of Older People: Insights from 21 Focus Groups Convened in UK, France and the Netherlands",

abstract = "We briefly report the method and four findings of a large-scale qualitative study of potential users{\textquoteright} views on the ethical values that should govern the design and programming of social robots for older people. 21 focus groups were convened in the UK, France and the Netherlands. We present and briefly discuss our data on: 1) the contrasting attitudes of older people and formal and informal carers about how well technology might be received by older users; 2) views about healthcare professionals, informal and formal carers having access to private information about householders that has been collected by the robot; 3) the belief that robots could not, as well as should not, replace human contact because persuasion is regarded a uniquely human skill; and 4) differing perceptions of the role of the robot and how this was used to justify ethical opinions on robot behavior.",

author = "Heather Draper and Tom Sorell and Sandra Bedaf and {Sverre Syrdal}, Dag and Carolina Gutierrez-Ruiz and Alexandre Duclos and Farshid Amirabdollahian",

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language = "English",

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Draper, H, Sorell, T, Bedaf, S, Sverre Syrdal, D, Gutierrez-Ruiz, C, Duclos, A & Amirabdollahian, F 2014, Ethical Dimensions of Human-Robot Interactions in the Care of Older People: Insights from 21 Focus Groups Convened in UK, France and the Netherlands. in Social Robotics: 6th International Conference, ICSR 2014, Sydney, NSW, Australia, October 27-29, 2014. Proceedings. vol. 8755, Lecture Notes in Computer Science, vol. 8755, Springer, pp. 135-145. https://doi.org/10.1007/978-3-319-11973-1_14

Ethical Dimensions of Human-Robot Interactions in the Care of Older People: Insights from 21 Focus Groups Convened in UK, France and the Netherlands. / Draper, Heather; Sorell, Tom; Bedaf, Sandra et al.
Social Robotics: 6th International Conference, ICSR 2014, Sydney, NSW, Australia, October 27-29, 2014. Proceedings. Vol. 8755 Springer, 2014. p. 135-145 (Lecture Notes in Computer Science; Vol. 8755).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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AB - We briefly report the method and four findings of a large-scale qualitative study of potential users’ views on the ethical values that should govern the design and programming of social robots for older people. 21 focus groups were convened in the UK, France and the Netherlands. We present and briefly discuss our data on: 1) the contrasting attitudes of older people and formal and informal carers about how well technology might be received by older users; 2) views about healthcare professionals, informal and formal carers having access to private information about householders that has been collected by the robot; 3) the belief that robots could not, as well as should not, replace human contact because persuasion is regarded a uniquely human skill; and 4) differing perceptions of the role of the robot and how this was used to justify ethical opinions on robot behavior.

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Draper H, Sorell T, Bedaf S, Sverre Syrdal D, Gutierrez-Ruiz C, Duclos A et al. Ethical Dimensions of Human-Robot Interactions in the Care of Older People: Insights from 21 Focus Groups Convened in UK, France and the Netherlands. In Social Robotics: 6th International Conference, ICSR 2014, Sydney, NSW, Australia, October 27-29, 2014. Proceedings. Vol. 8755. Springer. 2014. p. 135-145. (Lecture Notes in Computer Science). doi: 10.1007/978-3-319-11973-1_14

Ethical Dimensions of Human-Robot Interactions in the Care of Older People: Insights from 21 Focus Groups Convened in UK, France and the Netherlands

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