Employee satisfaction and use of flexible working arrangements

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    This article considers the impact of flexible working arrangements (FWAs), using the British Household Panel Survey and Understanding Society, 2001–10/11. Results of panel logit, ANCOVA and change-score analysis are indicative of positive impacts from use of a number of FWAs, including homeworking having positive effects for men and women on job and leisure satisfaction. However, findings reveal gaps in availability and use of FWAs, and highlight the gendered nature of flexible employment. Flexi-time, the most common FWA among men, has positive effects as it facilitates management of household responsibilities while maintaining full-time employment. Part-time and homeworking are also positive, consistent with men using FWAs with a greater degree of choice. Women more often are constrained in their use of FWAs, often into working reduced hours. Consequently, FWAs have negative impacts for some women, on job (part-time when used for extended periods, flexi-time), leisure (job-share, flexi-time) and life satisfaction (job-share).
    Original languageEnglish
    Pages (from-to)567-585
    Number of pages19
    JournalWork, Employment & Society
    Issue number4
    Early online date1 Apr 2016
    Publication statusPublished - 1 Aug 2017


    • employee flexibility
    • flexible working arrangements
    • gender
    • satisfaction levels
    • work–life balance


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