Downsizing, delayering - But where's the commitment?: The development of a diagnostic tool to help manage survivors

A. Thornhill, M.N.K. Saunders, J. Stead

    Research output: Contribution to journalArticlepeer-review

    20 Citations (Scopus)


    Considers the pursuit of high quality, flexibility and employee commitment alongside significant downsizing and delayering initiatives. Examines the impact on surviving employees in downsized and delayered organizations. Proposes that organizations need to be more mindful than they have been in the past of survivor responses and issues. Contends that the espoused aim of many organizations to achieve employee commitment may be dependent largely on the degree of success with which organizations overcome survivor responses which are negatively oriented towards them. Explores the scope for organizational action to address issues which the workforce believes are important, suggesting that this should help organizations to engender positive survivor responses and organizational commitment. Reports how findings from qualitative research have been used to develop a diagnostic tool to help organizations assess their own ability to manage these factors and to influence survivor commitment. Discusses the use and validity of this tool. Concludes by emphasizing the need for organizations to be aware of and to respond to these issues and their effects. Highlights the importance of developing the strategy to rebuild survivors’ commitment over a longer term.
    Original languageEnglish
    Pages (from-to)81-98
    Number of pages18
    JournalPersonnel Review
    Issue number1-2
    Publication statusPublished - 1997

    Bibliographical note

    cited By 11


    Dive into the research topics of 'Downsizing, delayering - But where's the commitment?: The development of a diagnostic tool to help manage survivors'. Together they form a unique fingerprint.

    Cite this