Difficulty Managing Customer Relationships and the Influence of Information Technology

Sheena Leek, Peter Turnbull, Peter Naude

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Original languageEnglish
Title of host publicationCRAWS
Publication statusPublished - 2002
Event3rd Customer Research Academy Workshop - UMIST, Manchester, United Kingdom
Duration: 10 Apr 200212 Apr 2002

Conference

Conference3rd Customer Research Academy Workshop
Country/TerritoryUnited Kingdom
CityManchester
Period10/04/0212/04/02

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