Developing the service template process: From measurement to agendas for improvement

Research output: Contribution to journal › Article › peer-review

4 Citations (Scopus)

Original language	English
Pages (from-to)	581-595
Number of pages	15
Journal	The Service Industries Journal
Volume	26
Issue number	5
DOIs	https://doi.org/10.1080/02642060600722932
Publication status	Published - 2006

cited By 1

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title = "Developing the service template process: From measurement to agendas for improvement",

author = "C.S. Williams and M.N.K. Saunders",

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year = "2006",

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language = "English",

volume = "26",

pages = "581--595",

journal = "The Service Industries Journal",

issn = "0264-2069",

publisher = "Taylor \& Francis",

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T1 - Developing the service template process: From measurement to agendas for improvement

AU - Williams, C.S.

AU - Saunders, M.N.K.

N1 - cited By 1

PY - 2006

Y1 - 2006

U2 - 10.1080/02642060600722932

DO - 10.1080/02642060600722932

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VL - 26

SP - 581

EP - 595

JO - The Service Industries Journal

JF - The Service Industries Journal

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