Creating resilient and sustainable manufacturing businesses-a conceptual fitness model

Andrew Thomas*, Duc Truong Pham, Mark Francis, Ron Fisher

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

10 Citations (Scopus)


Over recent years, UK manufacturing industry has experienced turbulence in its business performance. Lower cost products, and responsive and flexible processes, are now essential in order for a company to capture new markets and to become economically resilient. Business resiliency is a term used frequently to describe a companys ability to adapt and cope with disturbance. This has led to the generation of many frameworks and models aimed at guiding companies towards improved business performance. However, these frameworks are primarily strategic in nature and do not necessarily focus on creating resilience at an operational level in manufacturing companies. The authors employ a mixed research approach initially undertaking a literature review and then a screening survey in to 25 manufacturing companies in order to identify the key business resiliency techniques employed. Following this, a focus group goes on to detail a new manufacturing resiliency model called the fit operational model. The models effectiveness is then assessed and adjusted as a result of being implemented in a subject company.

Original languageEnglish
Pages (from-to)3934-3946
Number of pages13
JournalInternational Journal of Production Research
Issue number13
Early online date28 Oct 2014
Publication statusPublished - 3 Jul 2015


  • fit manufacture
  • operational model
  • resilience

ASJC Scopus subject areas

  • Strategy and Management
  • Management Science and Operations Research
  • Industrial and Manufacturing Engineering


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