Comprising measures of citizen trust and user satisfaction as indicators of 'good governance': Difficulties in linking trust and satisfaction indicators

Steven Van de Walle, G Bouckaert

Research output: Contribution to journalArticle

Original languageEnglish
Pages (from-to)329-344
Number of pages16
JournalInternational Review of Administrative Sciences
Issue number3
Publication statusPublished - 1 Jan 2003

Cite this