Co-production in business training in microfinance institutions: A conceptual approach

Andrew W. Mullineux, Ruwan Akeysekera, Dean Patton

Research output: Contribution to journalArticlepeer-review

1 Citation (Scopus)
358 Downloads (Pure)


Recent developments in service literature highlight the importance of co-production between the firm and the client in order to create value. This paper presents a model of co-production within the context of microfinance provision and investigates the dyadic relationship between trainers from microfinance institutions (MFIs) and the owner-managers of micro and small enterprises (MSEs). The paper develops a model that identifies the factors that facilitate co-production between trainers and owner-managers. It also goes on to examine how these factors foster the outcomes that ensue for the businesses and MFIs concerned. The model offers researchers a framework for empirical studies in the microfinance setting. Furthermore, microfinance policy makers can use this model to formulate strategies that offer numerous benefits to both MFIs and owner-managers.
Original languageEnglish
Pages (from-to)52-68
Number of pages17
JournalWorld Review of Entrepreneurship, Management and Sustainable Development
Issue number1
Early online date6 Dec 2016
Publication statusPublished - 1 Jan 2017


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