This paper aims to determine the effect that support systems have upon the productivity of manufacturing systems is demonstrated in this paper. Two case studies were undertaken in two separate factories. The method encompassed: Determining the support system configuration, identifying significant production problems, problem-solving to identify root cause and the tracking of process routes. Links between configuration, production problems and process routes are emphasized. The results show that the design of the support system adversely affects the manufacturing system by causing quality problems and an inability to meet production deadlines.
ASJC Scopus subject areas
- Business, Management and Accounting(all)
- Economics and Econometrics
- Management Science and Operations Research
- Industrial and Manufacturing Engineering