@inbook{828426ff2b544390addb31e16136e3b8,
title = "Business Services",
keywords = "Business services, Commoditization, Emotional labour, Care, Staff support, Hospitals, Nurses, Nursing, Patient care,, second global shift, outsourcing",
author = "John Bryson and Emma Gardner",
note = "Note that this is a revision of the previous edition article by John R. Bryson, vol 1, pp. 368-374, published in 2009 ",
year = "2019",
month = nov,
day = "29",
language = "English",
isbn = "9780081022955",
volume = "1",
pages = "397",
editor = "A Kobayashi",
booktitle = "International Encyclopedia of Human Geography",
publisher = "Elsevier",
}