@inbook{d7824d4735574be68636bc0127a4331c,
title = "Business and professional service firms and the management and control of talent and reputations: Retaining expert employees and client relationship management",
author = "Bryson, {John R.}",
year = "2014",
month = jul,
day = "14",
doi = "10.4337/9781781000410.00026",
language = "English",
isbn = "9781781000403",
pages = "316--331",
booktitle = "Handbook of Service Business",
publisher = "Edward Elgar Publishing Ltd.",
address = "United Kingdom",
}