Building on services' characteristics to develop successful services brands

Leslie de Chernatony, S Segal-Horn

    Research output: Contribution to journalArticle

    124 Citations (Scopus)
    Original languageEnglish
    Pages (from-to)645-669
    Number of pages25
    JournalJournal of Marketing Management
    Volume17
    Issue number7-8
    Publication statusPublished - 1 Jan 2001

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