Bounded goodness: Marketing implications of Drucker on corporate responsibility

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    21 Citations (Scopus)

    Abstract

    Drucker’s immense contribution to the thinking and practice of management extends to social responsibility in business. This work goes back over 60 years but remains relevant today—notwithstanding the impacts of globalization and the greater interconnectedness of business and society—and not least to marketing. Given trends in marketing research and practice as well as the importance of paying tribute to Drucker and preserving his legacy, this paper examines the implications of Drucker’s CSR “principles” for marketing practice. As well as revealing their significance, it also considers Drucker’s views on the limits of social responsibility, referred to here as “bounded goodness”. It examines how Drucker’s thinking informs the challenging question of “how much is enough?” in relation to corporate responsibility issues such as food marketing and obesity, availability of AIDS drugs in Africa, and supply chains and labor rights.
    Original languageEnglish
    Pages (from-to)73-84
    Number of pages12
    JournalJournal of the Academy of Marketing Science
    Volume37
    Issue number1
    Early online date22 Aug 2008
    DOIs
    Publication statusPublished - Mar 2009

    Keywords

    • Corporate responsibility
    • Peter Drucker
    • Marketing management
    • Social responsibility limits

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