Artificial intelligence chatbots as sources of patient education material for cataract surgery: ChatGPT-4 versus Google Bard

Matthew Azzopardi, Benjamin Ng, Abison Logeswaran, Constantinos Loizou, Ryan Chin Taw Cheong, Prasanth Gireesh, Darren Shu Jeng Ting, Yu Jeat Chong*

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

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Abstract

Objective: To conduct a head-to-head comparative analysis of cataract surgery patient education material generated by Chat Generative Pre-trained Transformer (ChatGPT-4) and Google Bard.

Methods and analysis: 98 frequently asked questions on cataract surgery in English were taken in November 2023 from 5 trustworthy online patient information resources. 59 of these were curated (20 augmented for clarity and 39 duplicates excluded) and categorised into 3 domains: condition (n=15), preparation for surgery (n=21) and recovery after surgery (n=23). They were formulated into input prompts with ‘prompt engineering’. Using the Patient Education Materials Assessment Tool-Printable (PEMAT-P) Auto-Scoring Form, four ophthalmologists independently graded ChatGPT-4 and Google Bard responses. The readability of responses was evaluated using a Flesch-Kincaid calculator. Responses were also subjectively examined for any inaccurate or harmful information.

Results: Google Bard had a higher mean overall Flesch-Kincaid Level (8.02) compared with ChatGPT-4 (5.75) (p0.10). None of the generated material contained dangerous information.

Conclusion: In comparison to Google Bard, ChatGPT-4 fared better overall, scoring higher on the PEMAT-P understandability scale and exhibiting more faithfulness to the prompt engineering instruction. Since input prompts might vary from real-world patient searches, follow-up studies with patient participation are required.
Original languageEnglish
Article numbere001824
Number of pages7
JournalBMJ Open Ophthalmology
Volume9
Issue number1
DOIs
Publication statusPublished - 17 Oct 2024

Keywords

  • Cataract
  • Treatment Surgery
  • Medical Education

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