Abstract
The adoption of integrated solutions in digital business models seems to enhance product-firms’ competitiveness. Our results confirm the importance of organisational capabilities and strong firm commitment to the development of integrated solutions.
While previous studies have demonstrated the importance of the service business unit’s configuration, this paper identifies critical variables (the firm’s strategic agility and capability) that influence make-or-buy decisions.
Firm agility is composed of speed and accuracy. Agility is a pre-requisite for digital organisational transformation, and our results corroborate that weak firm agility is closely linked to the need for external development of integrated solutions.
While previous studies have demonstrated the importance of the service business unit’s configuration, this paper identifies critical variables (the firm’s strategic agility and capability) that influence make-or-buy decisions.
Firm agility is composed of speed and accuracy. Agility is a pre-requisite for digital organisational transformation, and our results corroborate that weak firm agility is closely linked to the need for external development of integrated solutions.
Original language | English |
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Pages (from-to) | 111-119 |
Journal | Strategic Change |
Volume | 27 |
Issue number | 2 |
DOIs | |
Publication status | Published - 26 Mar 2018 |
Bibliographical note
This article is an output of the MAKERS project.Keywords
- Organisational change
- regional analysis
- strategic partnership
- servitization