Abstract
Accessibility to banking is rapidly changing due to the onset of new digital technologies. In urban areas, multiple overlapping banking channels are available, ranging from physical ATMs to digital broadband. However, city scale analysis of accessibility to different demographic groups is lacking. Understanding this can inform smart city design and prioritize the deployment of digital infrastructure, whilst delaying any decommissioning of legacy physical branches. Here, for the first time, we present a short paper on our analysis of UK's two largest cities, showing different banking accessibility results and their relation to social electronic inclusion classes. In particular, we show how poor accessibility occurs in areas with higher retired demographics and near social deprivation, and how the urban population of Birmingham and London are better equipped and more socially ready for digital transformation than rural areas.
Original language | English |
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Title of host publication | 5th IEEE International Smart Cities Conference, ISC2 2019 |
Publisher | Institute of Electrical and Electronics Engineers (IEEE) |
Pages | 551-554 |
Number of pages | 4 |
ISBN (Electronic) | 9781728108469 |
DOIs | |
Publication status | Published - Oct 2019 |
Event | 5th IEEE International Smart Cities Conference, ISC2 2019 - Casablanca, Morocco Duration: 14 Oct 2019 → 17 Oct 2019 |
Publication series
Name | 5th IEEE International Smart Cities Conference, ISC2 2019 |
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Conference
Conference | 5th IEEE International Smart Cities Conference, ISC2 2019 |
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Country/Territory | Morocco |
City | Casablanca |
Period | 14/10/19 → 17/10/19 |
Bibliographical note
Funding Information:This paper is partly funded by: EPSRC Centre for Doctoral Training in Urban Science and Progress (EP/L016400/1) and by the Think Forward Initiative, ∗Corresponding Author: weisi.guo@warwick.ac.uk
Publisher Copyright:
© 2019 IEEE.
Keywords
- banking
- consumer
- digital access
- GIS
- urban analytics
ASJC Scopus subject areas
- Computer Science Applications
- Urban Studies
- Computer Networks and Communications