A framework for sustainable management of the platform service supply chain: an empirical study of the logistics sector in China

Y. Lin, A. Chen, Y. Yin, Q. Li, Q. Zhu, J. Luo

Research output: Contribution to journalArticlepeer-review

Abstract

Platforms have become an effective means of innovation in the logistics sector. However, not all platform-based business models become a success. This research investigates how a platform strategy can lead to a sustainable managed platform service supply chain. Based on analysis of data collected within the logistics sectors in China, the research results propose a structural mapping of a platform service supply chain, which differs from the traditional service supply chain structure. This research develops a sustainable management framework for the platform service supply chain, including three key elements: mutual facilitation between platform and business ecosystem; strategic alignment among the structural elements; and a sustainable element including value co-creation, co-opetition and dynamic configuration. The paper also provides a summary of practical implications to guide practitioners in building a successful platform service supply chain and enacting effective management strategies.
Original languageEnglish
Article number108112
Number of pages17
JournalInternational Journal of Production Economics
Volume235
Issue number5
Early online date19 Mar 2021
DOIs
Publication statusPublished - May 2021

Keywords

  • Platform
  • Service Supply chain
  • Business ecosystem
  • Sustainable management

ASJC Scopus subject areas

  • Business, Management and Accounting(all)

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