To identify innovative systems, methodologies and technologies to obtain rich patient feedback on healthcare contacts on a real time or near to real time basis

Ellins, Jo (Principal Investigator)
Brown, Hilary (Co-Investigator)
Davidson, Deborah (Co-Investigator)

Health Services Management Centre

Short title	To identify innovative systems, methodologies and technologies to obtain rich patient feedback on healthcare contacts on a real time or near to real time basis
Status	Finished
Effective start/end date	1/10/08 → 31/12/08

Funding

NHS EXECUTIVE

2 Commissioned report

A guide to capturing and using patient, public and service user feedback effectively
Brown, H., 2009, University of Birmingham, Health Services Management Centre.
Research output: Book/Report › Commissioned report

Open Access
File

2818 Downloads (Pure)
Real-time Patient Feedback
Brown, H., Davidson, D. & Ellins, J., Jan 2009, University of Birmingham, Health Services Management Centre.
Research output: Book/Report › Commissioned report

Open Access
File

560 Downloads (Pure)