Personal profile
Research interests
I am a social scientist at the BRACE Rapid Evaluation Centre, part of the Health Services Management Centre, University of Birmingham. In my research, I explore the co-creation, implementation and evaluation of innovations aimed at improving people’s health, care, and wellbeing. My special interests are digital innovations, integrated care, and child health.
Prior to joining the Health Services Management Centre, I worked on the NIHR-funded ModCons study exploring triage and decision-making about consultation modality in primary care. During my PhD, I studied the improvement and integration of children’s allergy services across four case study sites.
I specialise in Quality Improvement, Human Factors, and qualitative methodologies. And I enjoy working in interdisciplinary teams, collaborating with patients, healthcare professionals and mixed-methods researchers to understand real-world problems and implement creative solutions.
External positions
Queen Mary University of London
1 Nov 2022 → 25 Mar 2025
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
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SDG 3 Good Health and Well-being
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Collaborations and top research areas from the last five years
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Choreographing Triage: Making Patient Requests ‘Flow’ Through Digitally Enabled Systems of Access and Decision-Making in NHS Primary Care
Brenman, N., Spitters, S., Spooner, S., Wherton, J., Gill, M., Swinglehurst, D., Paparini, S. & Shaw, S., May 2026, In: Sociology of Health & Illness. 48, 4, 11 p., e70172.Research output: Contribution to journal › Article › peer-review
Open AccessFile3 Downloads (Pure) -
A rapid evaluation of the commissioning and delivery of quality improvement programmes across general practice in England - case study site workshops
Wu, F., Spitters, S. & Sidhu, M., 31 Jul 2025Research output: Other contribution
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A rapid evaluation of the commissioning and delivery of quality improvement programmes in general practice in England
Wu, F., Spitters, S., Sidhu, M. & Smith, J., 2 Jul 2025.Research output: Contribution to conference (unpublished) › Other
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Beyond the Brief: The Role of Scoping and Co-Design in Shaping Rapid Evaluation Decisions
Sidhu, M. & Spitters, S., 15 Sept 2025Research output: Other contribution
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Equality, Diversity, and Inclusion in the NIHR BRACE Centre
Spitters, S. & Dakin, C., 25 May 2025Research output: Other contribution