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Work Inclusivity Research Centre (WIRC)
Social Sciences
Birmingham Business School
Email
h.birkett@bham.ac.uk
Website
https://www.birmingham.ac.uk/schools/business/research/wirc/index.aspx
Overview
Fingerprint
Network
Profiles
(17)
Research output
(83)
Activities
(6)
Prizes
(2)
Research output
Research output per year
2007
2019
2020
2024
52
Article
8
Commissioned report
5
Book
5
Chapter (peer-reviewed)
13
More
4
Review article
2
Other report
2
Abstract
1
Chapter
1
Entry for encyclopedia/dictionary
1
Other chapter contribution
1
Other contribution
1
Working paper
Research output per year
Research output per year
1 results
Publication Year, Title
(descending)
Publication Year, Title
(ascending)
Title
Type
Filter
Chapter
Search results
2007
Improving service quality in the new public sector
Williams, C. S.
&
Saunders, M. N. K.
,
1 Jan 2007
,
The Routledge Companion to Nonprofit Marketing.
Taylor and Francis
,
p. 415-429
15 p.
Research output
:
Chapter in Book/Report/Conference proceeding
›
Chapter
Public Sector
100%
Public Services
73%
Service Quality
60%
New Public Management
44%
Transport and Environment
22%
1
Citation (Scopus)